Germany / English
Shipping and Payment Terms
Shipping costs and conditions:
Shipping costs: €6.50
Additional max. processing time: 0 days
Free shipping: from €75 order value
Shipping costs: from €14.50
Additional max. processing time: 0 days
Shipping costs: from €23.50
Additional max. processing time: 0 days
Shipping costs: from €28.50
Additional max. processing time: 1 – 3 days
Shipping costs: from €34.50
Additional max. processing time: 1 – 3 days
We ship with DHL as a shipping service provider
Transport damage:
If a shipment is visibly damaged, please have an official damage report drawn up immediately by the postal service or freight forwarder. Please report any other damage to us immediately. During the warranty period, we will, at our discretion, either repair the goods or exchange the item in whole or in part. We are not liable for damage caused by cleaning processes or improper handling.
Payment terms:
All prices stated are final prices plus delivery and shipping costs.
Prices are in € (Euro) including statutory VAT ex works Ulm.
Prepayment by bank transfer
* Secure an advantage of 2% discount when using the payment method prepayment by standard bank transfer excl. gift vouchers
You transfer the invoice amount to our bank account and do not give out any account information. The classic and secure payment method.
Submit your completed and signed transfer form or your online transfer form to your bank for execution.
After your payment has been received, you will receive an email confirmation from us and your order will be prepared for dispatch. We then ship to the delivery address you provided.
You will automatically receive our account details with the order confirmation. Please state the order number mentioned therein as the purpose of your transfer.
Prepayment via PayPal
Paying by PayPal has proven to be practical and secure for online transactions. With your existing PayPal account, you can conveniently pay for your order with us as a private customer. The payment process is integrated into our checkout and is displayed as a payment method in the selection of payment options. The address details stored in your PayPal account are taken into account, so they should be up to date. With PayPal, we receive your payment on the same day.
After your payment has been received, you will receive an email confirmation from us and your order will be prepared for dispatch. We then ship to the delivery address you provided.
Buy now, pay later
With PayPal, customers in Germany can also conveniently pay in monthly instalments (instalment payment) or, alternatively, select payment after 30 days. Unfortunately, PayPal is currently not making the instalment option available to customers in Austria. Click the banner below to find further information on these two payment options.
Prepayment via Apple Pay
Apple Pay is only visible to you as a payment method in our webshop if our system detects that you are visiting the shop using an Apple device. This happens automatically. If you choose to pay with Apple Pay, you must authenticate the online transfer via Touch ID or Face ID. As soon as the process is completed, we as the webshop operator receive a corresponding notification. This allows you to ensure your order is shipped without having to wait for payment to be received.
To pay online with Apple Pay, you need an Apple device, an Apple ID, and a credit card.
As a user, you store your payment details in the Wallet app. With a fingerprint or facial scan, you confirm that you want to pay with Apple Pay in the ScaleMonkey.Shop. Ultimately, this is a credit card payment.
Prepayment via Amazon Pay
With Amazon Pay, you can use a payment method already stored in your Amazon account to pay for your order at ScaleMonkey. You can also manage your payments with Amazon Pay in your Amazon account.
After selecting Amazon Pay as your payment method, you can log in using your Amazon account login details. When using Amazon Pay for the first time, you must accept the Amazon Pay terms of use if prompted to do so. After that, you can complete your purchase in the shop as usual.
