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Shipping and Payment Terms
Shipping costs and terms:
Shipping costs: 6.50 EUR
Additional max. processing time: 0 days
Free shipping: from 150 EUR order value
Shipping costs: from 14.50 EUR
Additional max. processing time: 0 days
Free shipping: from 150 EUR order value
Shipping costs: from 23.50 EUR
Additional max. processing time: 0 days
Free shipping: from 150 EUR order value
Shipping costs: from 28.50 EUR
Additional max. processing time: 1 – 3 days
Shipping costs: from 34.50 EUR
Additional max. processing time: 1 – 3 days
We ship with DHL as our shipping provider
Transport damage:
If a shipment is visibly damaged, please have an official damage report recorded immediately by the postal service or freight forwarder. Please report any other damage to us immediately. During the warranty period, we will, at our discretion, either repair the goods or exchange the item in whole or in part. We are not liable for damage caused during cleaning processes or through improper handling.
Payment terms:
All prices quoted are final prices plus delivery and shipping costs.
Prices are in € (Euro) including statutory VAT ex works Ulm.
Prepayment by bank transfer
* Secure a benefit of 2% discount when using the payment method prepayment via standard bank transfer excl. gift vouchers
You transfer the invoice amount to our bank account without handing over any account information. The classic and secure payment method.
Submit your completed and signed transfer form or your online transfer form to your banking institution for execution.
Once your payment has been received, you will receive an email confirmation from us and your order will be prepared for shipping. We will then ship to the delivery address you provided.
You will receive our bank details automatically with the order confirmation. Please include the order number mentioned therein as the reference for your transfer.
Prepayment via PayPal
Paying via PayPal has proven to be practical and secure for online transactions. With your existing PayPal account, you can conveniently pay for your order as a private customer. The payment process is integrated into our checkout and is displayed as a payment method in the selection of payment options. Your address data stored in your PayPal account will be used, so it should be up to date. With PayPal, your payment reaches us on the same day.
Once your payment has been received, you will receive an email confirmation from us and your order will be prepared for shipping. We will then ship to the delivery address you provided.
Buy now, pay later
With PayPal, customers in Germany can also conveniently pay in monthly installments (installment payment) or alternatively, choose to pay after 30 days. Unfortunately, PayPal does not currently offer the installment payment option to customers in Austria. By clicking on the banner below, you will receive further information on these two payment options.
Prepayment via Apple Pay
Apple Pay is only visible as a payment method in our webshop if our system detects that you are visiting the shop using an Apple device. This process happens automatically. If you choose to pay with Apple Pay, you must authenticate the online transfer via Touch ID or Face ID. As soon as the process is complete, we as the webshop operator receive a corresponding notification. This allows you to ensure your order is shipped without having to wait for a payment to clear.
To pay online with Apple Pay, you need an Apple device, an Apple ID, and a credit card.
As a user, you store your payment data in the Wallet app. You confirm with a fingerprint or face scan that you want to pay with Apple Pay in the ScaleMonkey.Shop. Ultimately, this is a credit card payment.
Prepayment via Amazon Pay
With Amazon Pay, you can use a payment method already stored in your Amazon account to pay for your order at ScaleMonkey. You can also manage your payments with Amazon Pay in your Amazon account.
After selecting Amazon Pay as your payment method, you can log in with your Amazon account credentials. When using Amazon Pay for the first time, you must accept the Amazon Pay terms of use if prompted. You can then complete your purchase in the shop as usual.
